SMS Terms & Conditions
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These SMS Terms & Conditions govern the Modena Health account verification messaging program for the Daily Dose mobile application, provided by Modena Allergy + Asthma (“Modena Health,” “we,” “us,” or “our”).
1. Program Description
Modena Health uses SMS messages to deliver one-time passwords and verification codes for account registration, sign-in, multi-factor authentication, and account recovery.
Messages are related to account access and security. This program does not send marketing messages, promotional offers, or advertisements.
2. Consent to Receive Messages
You opt in by providing your mobile phone number and selecting the SMS consent checkbox presented in the application. The checkbox must be selected by you and is not selected by default.
By opting in, you authorize Modena Health to send automated account verification and authentication messages to the mobile phone number you provide.
Your consent applies only to this SMS program. It does not authorize marketing messages or messages from unrelated businesses.
You must own the mobile number you provide or have permission from the account holder to receive messages at that number.
3. Message Frequency and Charges
Message frequency varies based on your account activity, including registration, sign-in attempts, verification requests, and account recovery requests.
Message and data rates may apply. Your mobile carrier may charge you for messages you send or receive under your mobile plan. Contact your carrier for information about these charges.
4. How to Stop Messages
You can stop receiving messages by replying STOP to a message from this program.
You may receive a final message confirming your opt-out. After your opt-out takes effect, further messages from that sending number will be blocked.
If you stop receiving verification messages, you may be unable to complete sign-in or account recovery steps that require an SMS code. Contact Modena Health if you need assistance with account access.
Opting out of SMS messages does not itself delete your account.
5. How to Resume Messages
If you previously replied STOP to our US toll-free number, send START or UNSTOP to that same number to resume receiving messages.
Requesting another verification code in the application does not remove a carrier-level SMS block. After you have re-enabled messages, request a new code in the application.
6. Help and Customer Support
For help, reply HELP to a message from this program, or contact Modena Health:
Email: info@modena-health.com
Phone: +1 (858) 260-2977
Website: https://www.modena-health.com/
Do not include passwords or verification codes in support requests.
7. Privacy and SMS Consent Data
We use your mobile phone number and SMS consent information to operate this messaging program, deliver authentication messages, maintain security, and process opt-in and opt-out requests.
We do not sell or share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.
We may provide information to service providers that help us deliver messages and operate this program, solely for those purposes. Information may also be disclosed when required by applicable law.
For more information about our privacy practices, review our Privacy Policy:
8. Message Delivery and Carrier Liability
Message delivery depends on your mobile carrier, network availability, device settings, and other factors. Delivery may be delayed or unsuccessful.
Carriers are not liable for delayed or undelivered messages.
SMS service may not be available through every carrier or in every location.
9. Account Security and Phone Number Changes
Keep your verification codes private. Enter them only in the Modena Health authentication flow where you requested them.
If you receive a code you did not request, do not share it. Contact Modena Health if you believe someone is attempting to access your account.
If you change your mobile number or no longer control the number associated with your account, contact us to update your account information.
This SMS program is for account authentication. Do not use it to send medical information or request emergency assistance.
10. Changes to These Terms
We may update these SMS Terms & Conditions. The current version will be published on this page with an updated revision date.
Changes to these terms do not expand your SMS consent to include marketing messages or unrelated messaging purposes.